SHIPPING & RETURNS

SHIPPING

 

JLäME ships worldwide.

Shipment fees are added at checkout depending the country you are odering from.

Please note that we are not responsible for additional taxes and/ or duties that might appear at the customs control. The expenses has to be covered by the customer himself. Any applicable fees will be due at delivery and are not collected by JLäME. JLäME decline all responsibility if the provided adress is not correct.

 

DELIVERY

 

When order is shipped, depending on the country estimated delivery is 3 to 10 business days. Each order is shipped with a tracking number and has to be signed at reception. When order is shipped out you will receive an email confirmation with tracking info. JLäME is not responsible for lost or stolen packages. JLäME is not responsible for any delay that may be caused by the delivery company.

 

 

RETURNS POLICY

 

We hope that you will love your item as much as we loved to make it for you.

Every order is made to order, which means that nothing is made if no order are placed. So we please you to prioritize a non return purchase.

You have the possibility to return your order within 7 days by emailing us at info@jlame.com

Item must be unworn and in their original conditions with all original tags and packaging intact.

We do not cover the shipment costs or customs charges for returning your order.

Once we received the returned item(s), you will receive a credit note equal to your returned product that you will be able to use in our online shop.

Shipping charges, customs, taxes and any fees are not refundable.